Frequently Asked Questions (FAQs)

At Trigon Electrical, safety is our top priority. Electrical work can be hazardous if not handled by a licensed professional, so we always recommend hiring an expert for any electrical issues. Below, you’ll find answers to some of the most common questions we receive. If you don’t see your question here, feel free to reach out—we’re always happy to assist!

How It Works

Here’s how we make your electrical project smooth and stress-free:

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1. Free Consultation:

We discuss your needs and provide an initial estimate.

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2. Detailed Estimate & Contract:

If the project is large, we provide a clear contract with terms and a payment schedule.
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3. Project Completion:

We handle the work with care, ensuring all inspections and regulations are met.
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4. Final Walkthrough & Payment:

Once the work is completed and inspected, we ensure everything is in order before finalizing payment and providing you with a Certificate of Acceptance from the Electrical Safety Authority (ESA).

1. Electrical Safety & Emergencies

1. What should I do in an electrical emergency?
  • In case of an electrical emergency (such as sparking outlets, smoke, or an electrical fire), immediately disconnect the power if safe to do so and call a licensed electrician right away. For less critical but urgent issues, like power outages or malfunctioning appliances, Trigon Electrical offers 24/7 emergency services. Contact us anytime, and we will assess whether your situation requires immediate attention.
2. Do I need whole-home surge protection?
  • Modern homes are filled with sensitive electronics, such as TVs, computers, and appliances. A whole-home surge protector can safeguard these devices from power surges, saving you money on potential replacements. It’s not only a smart investment but often a necessary one for today’s tech-heavy home. Contact Trigon Electrical to find out which surge protection system is best suited for your needs.
3. What should I do if I experience a power outage?
  • If your home is experiencing a power outage, check your neighborhood to see if the outage is widespread. If the issue is limited to your home, check your electrical panel for tripped breakers or blown fuses. If you can’t resolve the issue, Trigon Electrical is here to help—contact us for expert assistance.

2. Electrical Services & Upgrades

1. How much does it cost to change my fuse panel?
  • The cost to replace or upgrade your fuse panel varies depending on the specific requirements of the project. On average, costs range from $1,800 to $5,000. To get an accurate estimate, schedule a consultation with one of our licensed electricians, who will assess your current system and provide a comprehensive evaluation.
2. What is the difference between an Arc Fault breaker and a regular breaker?
  • Arc Fault Circuit Interrupters (AFCIs) are designed to detect dangerous electrical arcing that can lead to fires. While a regular breaker protects against overloads and short circuits, an AFCI specifically prevents electrical fires caused by arcing. It’s important to note that AFCIs don’t replace GFCIs, which protect against electrical shock. Our electricians can help you determine the best protection for your electrical system.
3. Do I need to upgrade my electrical panel or wiring?
  • If you’re experiencing issues like tripped breakers, flickering lights, or outdated wiring (such as aluminum wiring), an upgrade may be necessary. A licensed electrician will assess your system and recommend any needed updates for better safety, performance, and efficiency.

3. Electrical Costs & Estimates

1. Do you provide free estimates?
  • Yes, we offer a free phone consultation to discuss your project details and provide a rough cost estimate. For more complex projects, we may schedule a follow-up site visit. Please note, in-person consultations are billed at a set rate to cover the electrician’s time and any associated expenses.
2. Do I receive a written estimate?
  • Yes, upon request, we will provide a written estimate within one week of the consultation, outlining the project scope and costs.
3. How much does electrical work cost?
  • The cost of electrical services varies based on the complexity of the work. Whether it’s a small repair or a major installation, we always discuss the project in detail with you and provide an upfront, transparent cost estimate before any work begins.
4. Do you require a contract for large projects?
  • For projects over $5,000, we typically require a signed contract that outlines the scope of work and the agreed terms. Payments for these larger projects are structured in incremental stages, which are as follows:
  • Initial deposit to start the work
  • Payment upon rough-in completion and successful inspection
  • Final payment upon project completion and successful final inspection
  • The Certificate of Acceptance will be issued once full payment is received. This structured payment schedule ensures that both parties are protected throughout the duration of the project.

4. Electrical Regulations & Permits

1. Will I need to arrange for any permits and inspections?
  • No, at Trigon Electrical, we handle all necessary permits and inspections for your electrical work. We will liaise with the Electrical Safety Authority (ESA) and local Hydro utilities to ensure everything complies with regulations.
2. Can I do my own electrical repairs?
  • While homeowners in Ontario can legally perform some electrical work, we strongly advise against DIY repairs. Improperly done electrical work can be dangerous and may not meet ESA safety standards. It may also void your insurance coverage. Always hire a licensed electrical contractor to ensure safety and compliance.
3. What are the regulations around aluminum wiring?
  • Homes built in the 1960s and 1970s often contain aluminum wiring, which needs special care. While aluminum wiring is safe when properly installed and maintained, it may require repairs or updates. Insurance companies may require an ESA inspection before offering coverage. If your home has aluminum wiring, contact Trigon Electrical for an evaluation and recommendations.

5. General Electrical Information

1. What is the lifespan of my electrical panel or wiring?
  • Electrical panels typically last 25-40 years, depending on usage. Wiring may last longer but could need replacing if damaged or outdated. If you have concerns about the age or condition of your electrical system, we recommend scheduling an inspection with one of our licensed electricians.
2. Why is it important to hire a licensed electrician?
  • Licensed electricians undergo comprehensive training and certification to ensure electrical work is performed safely and in accordance with the latest Ontario Electrical Safety Code. DIY electrical work or hiring unqualified individuals can result in hazards like electrical fires or injury. Always hire a licensed contractor for peace of mind.
  • At Trigon Electrical, we are fully licensed to work within Ontario’s Electrical Safety Code, and our team is experienced in complying with the local building codes.
3. What methods of payment do you accept?
  • We accept Cash, E-transfer, Visa, and MasterCard, and offer online payment options through your invoice. A backup credit card will be kept on file for security purposes.
  • Before starting any work, we’ll discuss and confirm the project details and costs. Any changes will be communicated, and you’ll receive a signed work order upon completion of tasks.
  • For your convenience, we’ll also request an email address to send you a copy of your final invoice.

Still have questions?

Contact us today to get the answers you need or to schedule an appointment.
We’re here to help with all your electrical needs!
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